Business Analysis Foundation and Fundamentals

• System Development Frameworks, Models & Processes
• Waterfall and Spiral Models
• Agile Development Models
• Project Accelerators and Practices
• Rational Unified Process
• Extreme Programming and Rapid Development
• Scrum Concepts and Techniques
• User Experience Models and Body of Knowledge
• The Business Analysis Bodies of Knowledge
• Traditional Functional Requirements & Story Boarding
• Business Analysis Planning & Control
• The Business Solution Life Cycle
• Business Analysis and the Insurance Digital Journey

Requirements Analysis, Management & Communication

• Organizing, Documenting and Prioritizing Requirements
• Clarifying Assumptions, Constraints and Dependencies
• Business, Functional and Supplemental Requirements
• Requirements Analysis Techniques, Methods and Tools
• Verifying and Validating Requirements
• Navigating the Requirements Approval Process
• Packaging and Communicating Business Requirements
• Managing Requirements Traceability and Re-use
• Agile Story Boarding Techniques and Practices
• Prototyping Approaches and Requirements Management
• Forging Linkage between Innovation and Requirements

Enterprise Analysis – Connecting Needs and Solutions

• Masterful Business Needs Identification
• Solutions Scoping and Managing Constraints
• Enterprise Architectures and Models
• Enterprise Analysis Techniques & Toolkit
• Root Cause Analysis & Techniques
• Risk Analysis and Mitigation
• Performing Business Gap Analysis
• Vendor & Commercial Off the Shelf (COTS)Due Diligence
• Project Governance & Decision Rights
• Improving Business Performance Through Analytics

Solution Design, Assessment, Validation & Implementation

• Contributing to Design – Building Design Constructs
• Design Techniques and the Business Analysis Tool Box
• Simplifying the Design Solution
• Rapid and Joint Application Design & Development
• SCRUM Design & Build Sprints
• Requirements and Functional Decomposition
• Writing and Testing Business Rules
• Design Prototyping and Requirements Matching
• Defining Acceptance & Evaluation Criteria
• Crafting and Applying Flawless Testing
• Validating the Solution and Resulting Performance
• Defining and Managing Transitions
• Documenting and Packaging the Solution
• Point-of-Implementation Readiness Engineering
• Implementation Planning & Execution

Elicitation of Business Requirements

• Overview of Elicitation Best Practices
• Elicitation Planning and Pre-project Success
• The Project Complexity Model
• Statement of Work Design and Documentation
• Elicitation Tasks, Elements and Techniques
• Stakeholder and User Identification and Analysis
• Fulfilling Elicitation and Requirements
• Project Life Cycle Determinations
• Elicitation Workshops and Discovery Process
• Elicitation Interviewing, Surveying and Documentation
• Identifying and Analyzing Dependencies and Interfaces

Interpersonal Skill Building

• Influencing Without Authority
• Flawless Facilitation
• Building Mutually Beneficial and Lasting Relationships
• Managing Your Brand and Self Development
• Communicating for Results
• Understanding and Managing Behaviors
• Emotional Intelligence for Project Team Members