Open Enrollment Professional and Leadership Development Program Schedule
www.CIOPInstitute.com
866.930.CIOP
Lean Six Sigma
Black Belt
(LSSBB)
Certification
April 22-24, 2026
Mastering and Applying Lean Six Sigma Best Practices to Achieve Breakthrough Performance: Participants earn their Lean Six Sigma Black Belt Certification through an immersive development program specifically designed to the unique requirements of insurance leaders and professionals. The 2026 LSSBB content now includes designing and modeling end-to-end zero waste and zero touch process engineering, distribution channel streamlining, as well as artificial intelligence and generative AI root cause analysis, solution deployment and design for product-process-people constructs for six-sigma high performance
$3,550
5% for CIOP Designees
10% for Teams of 3+
20% for Teams of 5+
30% for Teams of 7+
American Management Association Executive Conference Center (NYC)
Designing, Building and Leading World Class Insurance Operations: Provides an in depth and contemporary analysis of all the components essential to stablish a superior insurance operations platform in reducing costs, improving the customer and employee experience while accelerating profitable growth. The program tutorials have been amplified to include the latest thinking and emerging disciplines associated with new operational metrics, AI augmented operational modeling and execution, data story telling 2.0 skills, building a high performing team of diversity, talent, behavior, skills and intelligence as well as reinventing the insurance processing, servicing and call centers of the future
$3,550
10% for Teams of 3+
20% for Teams of 5+
30% for Teams of 7+
American Management Association Executive Conference Center (NYC)
Master of Insurance Business Analysis (MIBA) Certification
September 9-11, 2026
Defining, Designing, Verifying and Deploying Outstanding Business Solutions: Participants learn all the key concepts, approaches and disciplines in creating superior insurance business solutions through enabling technology applications as well as the essential social skills of influencing without authority, flawless facilitation, and communicating for results. In addition to the key concepts, disciplines and techniques with learning the very best business analysis practices the 2025 Curriculum has been amplified to include Machine Learning, Generative AI (GAI) Fundamentals, GAI Prompt Engineering and Data Story Telling. The interpersonal skills tutorials have also been with expanded with Emotional Intelligence and Becoming an Outstanding Team Member training. Recognizing that business analysis is best performed as an end-to-end process, the MIBA development experience benefits a wide population including, among others, subject matter experts, project leads, product owners, analysts, SCRUM masters, and developers
$3,100
A minimum
attendance of 5
participants per
sponsoring firm.
20% for Teams of 10+
Instructor Led Virtual
Distant Learning
Chartered Professional Coach and Instructor (CPCI) Designation
October 21-23, 2026
Through training in the CPCI Progressive Based Performance Coaching Framework, participants learn how to provide personalized pathways for people to embrace and embody the traits that enhance and expand the boundaries of who they are, their behavior, their value, and their relationships in building a coherent balanced life and a rewarding professional career. The CPCI program’s deep content is organized around six highly interactive tutorials through which candidates learn how to amplify the capabilities of others: from Nurturing Relationships to Becoming Excellent Team Members: from Building Great Character to Fostering Creative Thinking: from conditioning others to become the Author of Their Own Unfolding Story to learning how to be Constructively Candid with others.
$3,750
10% for Teams of 3+
20% for Teams of 5+
30% for Teams of 7+
American Management Association Executive Conference Center (NYC)
The Generative Agentic AI Enabled Insurance Performance Workshop
Conducted Specifically for Requesting Insurance Organizations
Converting the Potential and Power of Generative Artificial Intelligence into Actual Insurance Applications that Facilitate Profitable Growth, Enhance Underwriting and Claims Performance, While Accelerating Operational and Process Velocity. Anticipating the transformative influence that Generative AI will increasingly exert, an Insurance Industry sponsored collaborative action research effort was initiated in 2024. This impactful and continuing research combines academics, knowledge leaders and imaginative insurance-savvy pros with a focus on practice and experimentation across several business-critical core processes: Generating New Account Growth, New and Renewal Underwriting, Claims Adjudication, and Policy Administration & Operations. The Generative AI Enabled Insurance Performance Workshop provides insights and resulting applications that have emerged from this ongoing insurance industry sponsored action research. The powerful learnings from this hands-on research are further amplified with the very best insurance company application developments.
Tuition is a function of the number of attendees and calibrated to best fit the sponsoring company’s upskilling budget
Conducted on Sponsoring Company Site or Through Instructor Led Virtual Distant Learning